From first inquiry to closed home, on one rail.
We replace the patchwork of chatbots, CRMs, registration forms, and "let me get back to you on that commission question" with a single coordinated flow. Here's what happens, step by step, when a lead enters your network.
Eight steps. Two systems. One outcome.
Lead arrives — any channel, any hour
Web form, SMS, voice call, Facebook lead ad, Zillow inquiry, third-party portal. Everything lands in Ava's inbox in real time.
System: Ava
Ava responds in under 60 seconds
She greets the buyer, asks the first qualifying question, and acknowledges intent — in the buyer's preferred language and on the channel they used.
System: Ava
Qualification & matching
Budget, timeline, financing status, school district, must-haves. Ava cross-references against your live floor-plan inventory and surfaces the best matches.
System: Ava
Appointment booked or warm transfer
If the buyer's ready to visit, Ava books on your sales team's calendar. If they want to talk live during business hours, she transfers with full context attached.
System: Ava
Agent registers buyer (if represented)
The agent registers the buyer in 60 seconds. Three required documents (Buyer Representation Agreement, Commission Co-Op Agreement, Agent W-9) are checked. Both parties e-sign with timestamp, IP, and device captured. The builder-branded certificate is issued — valid 60 days, with a public verification URL.
System: Co-Op Network
Contract & lender / title hand-off
Network lender starts the file. Network title opens the order. Both have build-milestone visibility from day one.
System: Co-Op Network
Milestone updates flow to everyone
Slab, framing, drywall, walk-through, closing date set — automatic updates to buyer, agent, lender, and title. No one is chasing the sales office for status.
System: Co-Op Network
Close without surprises
Commission was pre-agreed at registration. Title and lender are coordinated. The buyer has been kept informed throughout. The closing is the easy part.
System: Both
What each system does — and what the other doesn't
| Capability | Co-Op Network | Ava (AI OSC) |
|---|---|---|
| After-hours lead capture | — | ✓ |
| Lead qualification & appointment booking | — | ✓ |
| Multi-channel inbox (chat / SMS / voice) | — | ✓ |
| Buyer-agent registration | ✓ | — |
| Time-stamped registration certificate | ✓ | — |
| NAR settlement-compliant buyer-broker terms | ✓ | — |
| Build milestone updates | ✓ | — |
| Network lender & title coordination | ✓ | — |
| Fair-housing-trained interactions | — | ✓ |
| Audit-grade interaction logs | ✓ | ✓ |
Both systems share one buyer record and one timeline.
See it with your own data.
Bring your floor plans, your average lead volume, and your current sales-coverage spend. We'll walk you through the flow live.